Shopping online should be a breeze, and at Branded Apparel Club, we want to ensure that your experience is as smooth as possible. Here are six tips to help you navigate and make sure your shopping experience with us easy and enjoyable.
Tip #1 – Define Your Vision
Having a clear vision or a general idea of your desired look will be critical to your overall shopping experience. Do you have a design ready, or will you need our design team’s assistance? Will price or quality be the deciding factor in your purchasing decision? Consider factors like color scheme, garment type (polo, hoodie, etc.). Being prepared with these details will streamline the ordering process.
Tip #2 – Browse The Shop
Browse our wide range of apparel brands inside our shop area to find the perfect garments for your needs. Whether you’re looking for retail or wholesale options, our minimum orders are set at $100 for retail and $250 for wholesale. For custom printed apparel, a minimum of 12 items per design is required. Utilize our search filters to refine your choices by brand, style, color, size, and quality. Exploring our shop may also inspire and provide ideas for your order.
Tip #3 – Prepare Your Artwork
Ensure your artwork is print-ready to avoid delays. Upload a design in the exact condition you want it printed, without the need for further editing. Maintain a copy of your original source file (PSD, High Quality PNG, SVG, AI or EPS) for future edits. If edits are required by our design team, a $50 artwork fee per design may apply. This includes but is not limited to color, text, shape and background edits. Additionally, a $50 digitizing fee will be applied to all embroidery orders.
Tip #4 – Stay Communicative
Stay responsive to all forms of communication from our team. This includes returning calls, texts, emails, and messages regarding proofs, quotes, and invoices. Timely responses help us process your order quickly and efficiently.
Tip #5 – Seek Assistance
Don’t hesitate to reach out to our staff for assistance. Email your questions or schedule a consultation with your account manager for guidance. Utilize our support resources, including webchat, FAQ’s, tutorials, and how-to videos. For immediate assistance, submit a support ticket from the Branded Apparel Club support center.
Tip #6 – Utilize Concierge Service
Our Concierge Service is an additional service (99/yr) available to members for an unlimited number of orders. Instead of navigating the design and ordering process with our do-it yourself design software, our sales reps are on standby waiting to take care of everything for you. Simply send us your designs and provide us with your order specifics, our team will handle the rest.
By following these suggestions, you can ensure a smooth, easy, and enjoyable shopping experience with Branded Apparel Club.
Happy shopping! We are excited at the opportunity to service your business.
