6 Essential Tips for a Smooth Shopping Experience with Branded Apparel Club

Shopping online should be a breeze, and at Branded Apparel Club, we want to ensure that your experience is as smooth as possible. Here are six tips to help you navigate and make sure your shopping experience with us easy and enjoyable.

Tip #1 – Define Your Vision

Having a clear vision or a general idea of your desired look will be critical to your overall shopping experience. Do you have a design ready, or will you need our design team’s assistance? Will price or quality be the deciding factor in your purchasing decision? Consider factors like color scheme, garment type (polo, hoodie, etc.). Being prepared with these details will streamline the ordering process.

Tip #2 – Browse The Shop

Browse our wide range of apparel brands inside our shop area to find the perfect garments for your needs. Whether you’re looking for retail or wholesale options, our minimum orders are set at $100 for retail and $250 for wholesale. For custom printed apparel, a minimum of 12 items per design is required. Utilize our search filters to refine your choices by brand, style, color, size, and quality. Exploring our shop may also inspire and provide ideas for your order.

Tip #3 – Prepare Your Artwork

Ensure your artwork is print-ready to avoid delays. Upload a design in the exact condition you want it printed, without the need for further editing. Maintain a copy of your original source file (PSD, High Quality PNG, SVG, AI or EPS) for future edits. If edits are required by our design team, a $50 artwork fee per design may apply. This includes but is not limited to color, text, shape and background edits. Additionally, a $50 digitizing fee will be applied to all embroidery orders.

Tip #4 – Stay Communicative

Stay responsive to all forms of communication from our team. This includes returning calls, texts, emails, and messages regarding proofs, quotes, and invoices. Timely responses help us process your order quickly and efficiently.

Tip #5 – Seek Assistance

Don’t hesitate to reach out to our staff for assistance. Email your questions or schedule a consultation with your account manager for guidance. Utilize our support resources, including webchat, FAQ’s, tutorials, and how-to videos. For immediate assistance, submit a support ticket from the Branded Apparel Club support center.

Tip #6 – Utilize Concierge Service

Our Concierge Service is an additional service (99/yr) available to members for an unlimited number of orders. Instead of navigating the design and ordering process with our do-it yourself design software, our sales reps are on standby waiting to take care of everything for you. Simply send us your designs and provide us with your order specifics, our team will handle the rest.

By following these suggestions, you can ensure a smooth, easy, and enjoyable shopping experience with Branded Apparel Club.

Happy shopping! We are excited at the opportunity to service your business.


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What Is The Affinity Program?

The Branded Apparel Club Affinity Program is a featured benefit of membership of the Branded Apparel Club offering members exclusive discounts from participating corporate partners such as UPS, HP, Budget, Avis, Office Depot, Constant Contact and Nav to name a few.

How Does The Membership Work?

Step 1: Join the club to access premium apparel brands at wholesale rates, custom print & embroidery services and many other benefits.

Step 2: Browse our products to select your preferred styles and colors

Step 3: Quickly create mockups by uploading or creating your own designs with our user friendly design tool or hire our professional graphic designers to create a quality custom design or make alterations to existing images and designs.

Step 4: Choose the sizes and quantities you need, checkout & let us handle the rest.

Can I Receive A Refund For My Membership Fee?

Refunds for membership fees are eligible for members who have not approved a quote or placed a deposit on an order at any time during their membership period. Once a quote has been approved or a deposit has been placed on an order, your order immediately progresses to the production phase, thus waiving your eligibility for a membership fee and/or deposit refund in some cases as production begins immediately after the approval and/or deposit has been received.

Can I Cancel My Membership?

Yes. Members can cancel their membership at any time by simply submitting a ticket. Please include the name of your business in your request. Please allow 1-2 business days to process your request.

Do You Have An Affiliate Program?

Yes! Our affiliates receive $20 for every successful new member referred via their referral custom referral link generated inside their affiliate portal. Non Branded Apparel Club members are eligible to participate in our affiliate program but we strongly recommend affiliates become a member to receive full benefits such as discounted entry to events hosted by Branded Apparel Club nationwide plus more.

What Brands Do You Carry?

Whether you want Gildan, Jerzees, Hanes, Fruit of the loom, American Apparel or any other brand, you name it we carry it. By becoming a member. you gain instant access to the hundreds of brands we carry at wholesale rates.

Can I Purchase Pre-Decorated Apparel?

Yes, we offer a wide range of premium pre-decorated apparel products (minimum pre-decorated orders = $100 before shipping & taxes).

Can I Purchase Blank Apparel?

Yes, once you are a member you can purchase premium apparel brands at wholesale rates (minimum blank orders = $250 before shipping & taxes).

What Type Of Products Do You Sell?

We offer a wide variety of garments to choose from for your custom printing needs such as hoodies, sweatshirts, hats, safety vests, tote bags, aprons plus much more. We carry women and youth garments with sizes ranging from extra small to 6X. Our full catalog website can be viewed upon becoming a member.

How Do I Upload My Custom Logo/Design?

Simply login to your account & select your garment of choice in the “Design Your Own” section of the member portal. Once your garment is selected, click “Start Designing” to upload or create a design from scratch with our user-friendly design tool.

Enter your email address or username to be sent an email to reset your password.