Refunds for membership fees are eligible for members who have not approved a quote or placed a deposit on an invoice at any time during their current membership period. Once a quote has been approved or a deposit has been placed on an invoice, your order goes directly into production phase, thus waiving your eligibility for a membership fee and/or deposit refund as production begins immediately after the approval and/or deposit has been received. If you are eligible, please submit a support ticket to request a refund.