This Merchant Platform & Services Agreement (“Agreement”) is entered into by and between the Company identified below (“Company”) and the merchant, business, business owner, creator, entrepreneur, organization, or legal entity accepting this Agreement (“Merchant”).
This Agreement governs Merchant’s access to and use of the Company’s merchant platform, brand store infrastructure, ecommerce services, print-on-demand services, fulfillment services, integrations, subscriptions, support services, optional marketing services, business credit reporting-related activity, and all related products and services provided by the Company.
By accessing the Platform, activating a Store, submitting onboarding materials, checking an acceptance box, authorizing payment, paying invoices, accepting Services, using integrations, or otherwise participating in the Platform or Services, Merchant agrees to be bound by this Agreement.
ARTICLE 1 — DEFINITIONS
1.1 “Company”
“Company” means ROSSON ENTERPRISES LLC d/b/a Branded Apparel Club, including its owners, officers, employees, contractors, affiliates, vendors, suppliers, agents, successors, assigns, and approved third-party providers.
1.2 “Merchant”
“Merchant” means the business owner, creator, entrepreneur, organization, entity, or individual using the Platform or Services.
1.3 “Platform”
“Platform” means the ecommerce infrastructure, merchant dashboard, systems, tools, software, hosting environment, integrations, workflows, fulfillment systems, operational systems, and related services provided by the Company.
1.4 “Brand Store”
“Brand Store” means the Merchant’s ecommerce storefront, merch store, online ordering portal, branded sales experience, or related online sales infrastructure provided or managed by the Company.
1.5 “Services”
“Services” means all services provided by the Company including but not limited to:
- Brand Store setup;
- print-on-demand fulfillment;
- hosting;
- maintenance;
- integrations;
- account support;
- product uploads;
- product sourcing;
- store management;
- marketing services;
- ecommerce services;
- support services;
- digital marketing services;
- affiliate systems;
- and related operational services.
1.6 “Print-On-Demand Services”
“Print-On-Demand Services” means on-demand product production and fulfillment services where products are produced after customer purchase.
1.7 “Store Management Services”
“Store Management Services” means optional operational support services which may include:
- product updates;
- collection management;
- homepage edits;
- campaign setup;
- seasonal updates;
- customer service coordination;
- email support;
- ecommerce support;
- plugin management;
- analytics support;
- digital marketing coordination;
- and related managed services.
1.8 “Digital Marketing Services”
“Digital Marketing Services” means optional services related to:
- paid advertising;
- Meta/Facebook advertising;
- Instagram advertising;
- TikTok advertising;
- Google advertising;
- email marketing;
- SMS marketing;
- social media marketing;
- content scheduling;
- campaign management;
- influencer outreach;
- retargeting campaigns;
- abandoned cart campaigns;
- and related marketing support services.
1.9 “Content”
“Content” means all logos, designs, graphics, images, slogans, trademarks, photos, videos, artwork, copy, mockups, files, brand assets, marketing materials, and related materials submitted by Merchant.
1.10 “Intellectual Property”
“Intellectual Property” includes copyrights, trademarks, service marks, trade names, slogans, trade dress, designs, likeness rights, publicity rights, proprietary systems, workflows, methods, software, trade secrets, and related legally protectable rights.
1.11 “Confidential Information”
“Confidential Information” means all non-public information disclosed or made available by the Company including:
- operational systems;
- workflows;
- supplier relationships;
- vendor relationships;
- fulfillment methods;
- marketing strategies;
- sales strategies;
- pricing strategies;
- outreach systems;
- affiliate structures;
- business plans;
- trade secrets;
- internal documents;
- templates;
- scripts;
- reporting systems;
- platform processes;
- and related proprietary information.
1.12 “Business Credit Reporting Activity”
“Business Credit Reporting Activity” means eligible account activity associated with qualifying Company services which may be furnished to participating business credit reporting agencies utilized by the Company.
ARTICLE 2 — PLATFORM ACCESS & ELIGIBILITY
2.1 Good Standing Requirement
Access to the Platform, Brand Store, Services, integrations, fulfillment systems, support services, reporting-related services, and related operational infrastructure requires an active account in good standing with the Company.
An account may be considered not in good standing due to:
- failed payments;
- overdue balances;
- chargebacks;
- disputes;
- policy violations;
- misuse of the Platform;
- intellectual property violations;
- abusive conduct;
- fraud concerns;
- inactive subscription status;
- or any conduct determined by the Company to create operational, reputational, financial, or legal risk.
2.2 Suspension Rights
The Company may suspend, restrict, limit, or terminate access to any portion of the Platform or Services if Merchant’s account is not in good standing.
The Company shall not be liable for interruptions, downtime, missed sales, reporting interruptions, fulfillment delays, or related damages arising from account suspension or restriction.
ARTICLE 3 — MEMBERSHIP, PLATFORM ACCESS & RENEWAL TERMS
3.1 Membership Requirement
Access to the Platform, Brand Store infrastructure, hosting services, maintenance services, reporting-related services, support services, fulfillment systems, integrations, and related operational Services requires an active Branded Apparel Club membership account in good standing unless otherwise approved by the Company in writing.
Merchant acknowledges that participation in the Platform and Services is subject not only to this Agreement, but also to the Company’s applicable Membership Terms, Privacy Policy, billing policies, operational policies, and related program terms, all of which are incorporated into this Agreement by reference.
3.2 Included Membership Term
Unless otherwise stated in writing, the Brand Store Launch Package includes one (1) year of Branded Apparel Club membership access beginning on the date of account activation or service commencement.
3.3 Automatic Renewal
Following the initial membership term, Merchant’s membership shall automatically renew annually unless canceled in accordance with Company policies.
Merchant authorizes the Company to automatically charge the payment method on file for applicable:
- annual membership renewal fees;
- hosting fees;
- maintenance fees;
- management fees;
- subscription fees;
- marketing fees;
- and related recurring service charges associated with the Merchant account.
3.4 Continued Access Dependency
Merchant acknowledges that continued membership, recurring payments, and active account status are required to maintain access to:
- the Merchant Platform;
- Brand Store infrastructure;
- hosting services;
- fulfillment systems;
- integrations;
- reporting-related services;
- support services;
- management services;
- marketing services;
- customer-facing store functionality;
- and related operational Services.
Failure to maintain an active membership account in good standing may result in suspension, restriction, disconnection, deactivation, or termination of Platform access and related Services.
3.5 Company Rights Regarding Membership Terms
The Company may modify membership pricing, renewal pricing, included features, support offerings, operational benefits, reporting relationships, or Service structures upon reasonable notice in accordance with this Agreement.
Merchant is solely responsible for maintaining accurate billing information and authorized payment methods associated with the account.
ARTICLE 4 — STORE SETUP & LAUNCH SERVICES
4.1 Setup Services
The Company may provide:
- Brand Store setup;
- product uploads;
- product configuration;
- product mockups;
- store branding;
- domain connection assistance;
- platform configuration;
- onboarding assistance;
- and related setup services.
4.2 Merchant Responsibilities
Merchant agrees to provide:
- accurate onboarding information;
- approved branding assets;
- accurate logos;
- legally authorized designs;
- product direction;
- pricing direction if applicable;
- and timely communication.
Merchant is solely responsible for reviewing all submitted:
- artwork;
- pricing;
- spelling;
- product details;
- and store content prior to approval or launch.
4.3 Revisions
Unless otherwise agreed in writing, the Company may limit revisions and may charge additional fees for excessive revisions, rebranding requests, repeated changes, unclear direction, or expanded project scope.
ARTICLE 5 — THIRD-PARTY PLATFORM INTEGRATIONS
5.1 Platform Integrations
Merchant may authorize the Company to integrate with third-party ecommerce or technology platforms including but not limited to:
- Shopify;
- WooCommerce;
- Etsy;
- TikTok Shop;
- Amazon;
- Stripe;
- PayPal;
- Klaviyo;
- Mailchimp;
- Meta;
- Google;
- and other approved platforms.
5.2 Authorization
Merchant authorizes the Company and its approved contractors, software providers, and partners to access Merchant’s store, APIs, applications, and related systems solely for purposes related to the Services.
5.3 Third-Party Platform Disclaimer
Merchant acknowledges that third-party platforms operate independently from the Company.
The Company shall not be liable for:
- platform outages;
- API limitations;
- integration failures;
- policy changes;
- suspended accounts;
- disabled ad accounts;
- software incompatibility;
- third-party system failures;
- or related issues outside the Company’s reasonable control.
ARTICLE 6 — FULFILLMENT & OUTSOURCED SERVICES
6.1 Fulfillment Services
The Company may coordinate:
- production;
- decoration;
- printing;
- embroidery;
- packing;
- shipping;
- and related fulfillment services.
6.2 Third-Party Providers
Merchant acknowledges and agrees that the Company may utilize:
- independent contractors;
- decorators;
- manufacturers;
- suppliers;
- marketing agencies;
- fulfillment centers;
- logistics providers;
- software vendors;
- customer support providers;
- and other third-party providers to fulfill all or part of the Services.
6.3 Limitation Related to Third Parties
The Company shall not be liable for delays, outages, interruptions, errors, losses, or damages caused by:
- shipping carriers;
- software providers;
- vendors;
- suppliers;
- decorators;
- marketing platforms;
- fulfillment partners;
- or other third-party providers.
The Company agrees to reasonably cooperate in good faith regarding disputes involving outsourced services.
ARTICLE 7 — STORE MANAGEMENT & DIGITAL MARKETING SERVICES
7.1 Optional Managed Services
Merchant may purchase optional Store Management Services and/or Digital Marketing Services.
These services may include:
- store updates;
- product updates;
- homepage edits;
- campaign management;
- email marketing;
- social media marketing;
- paid advertising;
- customer support coordination;
- plugin management;
- and related ecommerce support services.
7.2 No Guaranteed Results
The Company does not guarantee:
- sales;
- traffic;
- conversions;
- engagement;
- profitability;
- advertising performance;
- ROAS;
- follower growth;
- customer acquisition;
- or business outcomes.
7.3 Advertising Platforms
Marketing services may involve third-party advertising platforms including:
- Meta;
- Google;
- TikTok;
- YouTube;
- LinkedIn;
- and related services.
The Company shall not be liable for:
- ad disapprovals;
- restricted accounts;
- suspended ad accounts;
- rejected ads;
- algorithm changes;
- platform policy changes;
- or advertising platform disruptions.
ARTICLE 8 — BILLING, NET 30 TERMS & AUTOMATIC PAYMENTS
8.1 Billing Structure
Merchant acknowledges that ongoing access to the Platform and Services may require:
- launch fees;
- hosting fees;
- maintenance fees;
- management fees;
- marketing fees;
- subscription fees;
- or related recurring charges.
8.2 Net 30 Terms
Unless otherwise agreed in writing, monthly hosting and maintenance services are invoiced on Net 30 payment terms.
8.3 Automatic Billing Authorization
Merchant authorizes the Company to charge approved payment methods on file for recurring fees and outstanding balances associated with the Merchant account.
8.4 Grace Period
The Company may provide a grace period of up to fifteen (15) calendar days following the invoice due date before initiating suspension or restriction actions.
8.5 Suspension for Nonpayment
If payment remains unpaid beyond the applicable grace period, the Company may:
- suspend Platform access;
- restrict the Store;
- pause fulfillment;
- disconnect integrations;
- disable services;
- suspend reporting activity;
- remove products;
- suspend support;
- or terminate access.
8.6 Collections
Merchant agrees that unpaid balances may be referred to:
- collection agencies;
- attorneys;
- internal collections personnel;
- or third-party debt recovery providers.
Merchant agrees to cooperate reasonably with collection efforts.
ARTICLE 9 — BUSINESS CREDIT REPORTING
9.1 Reporting Eligibility
Only qualifying account activity designated by the Company may be considered for activity-based business credit reporting.
Eligible activity may include qualifying:
- hosting fees;
- maintenance fees;
- subscription fees;
- or approved service-related account activity.
9.2 Excluded Transactions
The Company does not report:
- individual customer purchases;
- consumer retail transactions;
- customer sales volume;
- or general ecommerce sales activity generated through Merchant’s Brand Store.
9.3 No Guarantees
The Company does not guarantee:
- score increases;
- funding approvals;
- tradeline treatment;
- bureau acceptance;
- reporting timelines;
- or specific business credit outcomes.
9.4 Merchant Authorization
Merchant authorizes the Company to furnish eligible account activity information to participating business credit reporting agencies utilized by the Company.
ARTICLE 10 — RETURNS, EXCHANGES & CUSTOMER ORDERS
10.1 Custom Product Policy
Because many products are custom-made or produced on demand, sales are generally final unless otherwise required by law or approved by the Company.
10.2 Eligible Claims
Returns, exchanges, or replacements may be considered for:
- damaged items;
- defective products;
- incorrect items;
- or fulfillment errors.
10.3 Excluded Claims
Returns may be denied for:
- incorrect sizing;
- buyer’s remorse;
- shipping delays;
- color variation;
- mockup variation;
- or errors caused by Merchant-submitted artwork.
ARTICLE 11 — CHARGEBACKS & PAYMENT DISPUTES
Merchant may be responsible for:
- chargebacks;
- fraud losses;
- refund losses;
- processor penalties;
- customer disputes;
- and related operational costs associated with Merchant activity.
The Company may offset such amounts against future payouts or amounts owed to Merchant.
ARTICLE 12 — INTELLECTUAL PROPERTY
12.1 Merchant Warranties
Merchant represents and warrants that Merchant owns or is legally authorized to use all submitted Content.
Merchant is solely responsible for:
- copyright claims;
- trademark claims;
- licensing disputes;
- infringement claims;
- and related liabilities arising from Merchant-submitted Content.
12.2 Company Not Responsible for Verification
The Company has no obligation to investigate or verify ownership rights related to submitted Content.
12.3 Company Intellectual Property
Merchant acknowledges that the Company retains ownership of:
- systems;
- workflows;
- operational methods;
- templates;
- pricing structures;
- marketing systems;
- supplier relationships;
- platform infrastructure;
- trade secrets;
- and related proprietary assets.
ARTICLE 13 — CONFIDENTIALITY & TRADE SECRETS
Merchant agrees that all Confidential Information disclosed by the Company is proprietary and confidential.
Merchant shall not disclose, copy, exploit, distribute, teach, share, sell, reverse engineer, or misuse any Confidential Information.
Unauthorized disclosure or misuse constitutes a material breach of this Agreement.
The Company may seek injunctive relief and damages for violations of this section.
ARTICLE 14 — TERMINATION & PLATFORM GOVERNANCE
The Company may suspend, restrict, or terminate access to the Platform or Services at any time, with or without notice, for any reason or no reason, including but not limited to:
- nonpayment;
- chargebacks;
- fraud;
- abusive conduct;
- excessive support demands;
- policy violations;
- reputational risk;
- intellectual property violations;
- unlawful conduct;
- deceptive marketing;
- inactivity;
- or operational risk.
ARTICLE 15 — MODIFICATION OF TERMS
The Company reserves the right to modify, revise, suspend, replace, or update this Agreement, Platform terms, Services, pricing, commission structures, reporting relationships, subscriptions, policies, or operational procedures at any time.
Updated terms may be provided through:
- Platform posting;
- email communication;
- website publication;
- account notification;
- invoice messaging;
- or other reasonable methods.
Continued use of the Platform or Services after updated terms become effective constitutes acceptance of the updated terms.
BILLING AUTHORIZATION & RECURRING CHARGES
The Client authorizes Branded Apparel Club to charge the recurring monthly hosting and support fee of $49.99 beginning on the date of signup. Billing will automatically recur monthly on the anniversary date of enrollment unless canceled in accordance with this agreement.
By completing checkout, the Client acknowledges and agrees to the recurring billing terms outlined in this agreement.